EFFECTIVE MAY 1ST, 2024

SHIPPING

SHIPPING COST

– All orders shipping cost is based on the weight of complete order.

WEIGHT COST
0 - 0.8
$7.5
.81 - 1.8
$8
1.81 - 2.65
$8.25
2.66 - 3.59
$9
3.6 - 4
$9.5
4.01 -5
$10
5.01 - 5.99
$12
6 - 7.2
$12.5
7.21 - 8
$13
8.01 - 9.98
$14
9.99 - 12
$15
12.01 - 14.4
$17
14.41 - 17
$18.5
17.01 - 19
$20
19.01 - 24.99
$22
25 - 27.99
$26.5
28 - 31.2
$28
31.21 - 34
$29.75
34.01 - 37
$32
37.01 - 42
$35
42.01 - 45
$38
45.01 - 50
$40
50.01 - 55
$50
55.01 - 60
$60
60.01 - 65
$65
65.01 - 70
$70
70.01 -75
$75
75.01 - 80
$80

TRACKING

– Tracking information will be emailed to the ‘ship’to email listed, if provided on individual orders when shipped.

– Tracking number link can also be found in your back office within 2 – 12 hours after order placement. *Exception to orders placed after 2pm (PST) Fridays.

INFORMATION

– Complete your order by 2pm  (PST) for same day shipping.

– Orders placed after 2pm, will be shipped the following business day.

– Orders placed on the weekend, ship the following business day. *Holiday exceptions may apply.

– Orders can not be combined to ship together.

– Orders shipping outside of the U.S.A please text (909) 682 – 5386

– Free shipping on 12th consecutive Auto ship (Contact U.S. office for details).

– Orders in Mexico or the Dominican Republic, please contact countries cooperate office. Mexico: +52 33 3123 1568 DR: 809 – 476 – 6733 / 6753

RETURNS

– Customer is responsible for returning shipping, *exceptions apply.

– Upon request, a return label can be supplied, and cost deducted from refund.

– 100% refund minus shipping cost on preferred and retail customer orders returned within 30 days of purchase date *exception applied to requested return labels.

– 100% refund minus shipping cost on IBO orders returned within 15 days of purchase date *exception applied to requested return labels.

– 90% refund minus shipping cost on IBO orders returned within 30 days of purchase date (includes 10% restock fee) *exception applied to requested return labels.

– Returns will not be accepted after 30 days of order purchase date.

– No returns on specials or promotional offers under final sale.

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